Cllr Richard Livingstone
Cabinet Member for Housing
160 Tooley Street
London SE1 2TZ
6th February 2015
Disruptions to heating & hot water services on the Gloucester Grove & North Peckham Estates
As you know estate residents have contacted me about the breakdown of heating and hot water on the North Peckham/Gloucester Grove estates in recent weeks.
It has been extremely inconvenient and uncomfortable for people to be without a reliable supply of heating and hot water, especially at this cold time of year. It will also have been expensive for residents to use the portable electric fan heaters distributed by the Council as a temporary solution.
I’m writing to ask for your assurances that the Council will take action on the following:
*To ensure the heating and hot water system is working and continues to stay working.
*For the Council to not charge residents for the period when they did not receive heating and hot water and to compensate them for the inconvenience.
*To ensure tenants have the opportunity to be involved in the independent review that will look at the whole heating system and recommend options for the long term.
Thank you for keeping in touch with my office and I will stay in close contact with the local councillors and tenants associations.
I know you are doing your best to get all this sorted out.